/home/arranoyd/magicraft/wp-content/plugins/incsub-support/languages/incsub-support-default.po
msgid ""
msgstr ""
"Project-Id-Version: Support System\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2015-03-16 11:35+0100\n"
"PO-Revision-Date: 2015-03-16 11:36+0100\n"
"Last-Translator: Ignacio <igmoweb@gmail.com>\n"
"Language-Team: WPMU DEV\n"
"Language: English\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"X-Poedit-KeywordsList: _;gettext;gettext_noop;__;_e;_n;_x;esc_attr_e;"
"esc_attr__;esc_html_e;esc_html__\n"
"X-Poedit-Basepath: .\n"
"X-Generator: Poedit 1.5.4\n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
"X-Poedit-SearchPath-0: ..\n"
#: ../incsub-support.php:151 ../admin/inc/class-table-tickets.php:64
msgid "New"
msgstr ""
#: ../incsub-support.php:152 ../admin/inc/class-table-tickets.php:65
msgid "In progress"
msgstr ""
#: ../incsub-support.php:153 ../admin/inc/class-table-tickets.php:66
msgid "Waiting on User to reply"
msgstr ""
#: ../incsub-support.php:154 ../admin/inc/class-table-tickets.php:67
msgid "Waiting on Admin to reply"
msgstr ""
#: ../incsub-support.php:155 ../admin/inc/class-table-tickets.php:68
msgid "Stalled"
msgstr ""
#: ../incsub-support.php:156 ../admin/inc/class-table-tickets.php:69
#: ../admin/views/ticket-status-links.php:4
msgid "Closed"
msgstr ""
#: ../incsub-support.php:160
msgid "Low"
msgstr ""
#: ../incsub-support.php:161
msgid "Normal"
msgstr ""
#: ../incsub-support.php:162
msgid "Elevated"
msgstr ""
#: ../incsub-support.php:163
msgid "High"
msgstr ""
#: ../incsub-support.php:164
msgid "Critical"
msgstr ""
#: ../incsub-support.php:175
msgid "Allow all users to see all tickets in a site"
msgstr ""
#: ../incsub-support.php:175
msgid "Allow all users to see all tickets"
msgstr ""
#: ../incsub-support.php:176
msgid "Allow only requestors to see their own tickets"
msgstr ""
#: ../inc/support-menu.php:97
msgid "You are not allowed to view this page."
msgstr ""
#: ../inc/mail-contents.php:64
msgid "Ticket submitted: "
msgstr ""
#: ../inc/mail-contents.php:117 ../inc/classes/class-query.php:294
#: ../inc/helpers/template.php:139
#: ../admin/inc/class-table-tickets-history.php:72
msgid "Unknown user"
msgstr ""
#: ../inc/mail-contents.php:134
msgid "New Support Ticket: "
msgstr ""
#: ../inc/mail-contents.php:237 ../inc/mail-contents.php:284
msgid "Ticket response notification: "
msgstr ""
#: ../inc/mail-contents.php:329
msgid "Ticket closed notification: "
msgstr ""
#: ../inc/mail-contents.php:335
msgid "*** DO NOT WRITE BELLOW THIS LINE ***"
msgstr ""
#: ../inc/mail-contents.php:337
msgid "*** DO NOT REPLY TO THIS EMAIL ***"
msgstr ""
#: ../inc/mail-contents.php:343
msgid ""
"\n"
"SUPPORT_FETCH_IMAP\n"
"\n"
"Subject: SUPPORT_SUBJECT\n"
"Status: SUPPORT_STATUS\n"
"Priority: SUPPORT_PRIORITY\n"
"\n"
"Your ticket has been submitted\n"
"\n"
"Visit: SUPPORT_LINK\n"
"\n"
"to reply or view the new ticket.\n"
"\n"
"Thanks,\n"
"SUPPORT_SITE_NAME"
msgstr ""
#: ../inc/mail-contents.php:370
msgid ""
"\n"
"SUPPORT_FETCH_IMAP\n"
"\n"
"Subject: SUPPORT_SUBJECT\n"
"Status: SUPPORT_STATUS\n"
"Priority: SUPPORT_PRIORITY\n"
"\n"
"A new ticket has been submitted\n"
"\n"
"Visit: SUPPORT_LINK\n"
"\n"
"to reply or view the new ticket.\n"
"\n"
"==============================================================\n"
"\tBegin Ticket Message\n"
"==============================================================\n"
"\n"
"SUPPORT_USER_NAME said:\n"
"\n"
"SUPPORT_MESSAGE\n"
"\n"
"==============================================================\n"
" End Ticket Message\n"
"=============================================================="
msgstr ""
#: ../inc/mail-contents.php:408
msgid ""
"\n"
"\n"
"*** DO NOT REPLY TO THIS EMAIL ***\n"
"\n"
"Subject: SUPPORT_SUBJECT\n"
"Status: SUPPORT_STATUS\n"
"Priority: SUPPORT_PRIORITY\n"
"\n"
"Please log into your site and visit the support page to reply to this "
"ticket, if needed.\n"
"\n"
"Visit: SUPPORT_LINK\n"
"\n"
"==============================================================\n"
" Begin Ticket Message\n"
"==============================================================\n"
"\n"
"SUPPORT_RESPONSE_USER_NAME said:\n"
"\n"
"SUPPORT_MESSAGE\n"
"\n"
"==============================================================\n"
" End Ticket Message\n"
"==============================================================\n"
"\n"
"Thanks,\n"
"SUPPORT_SITE_NAME"
msgstr ""
#: ../inc/mail-contents.php:449
msgid ""
"\n"
"\n"
"*** DO NOT REPLY TO THIS EMAIL ***\n"
"\n"
"Subject: SUPPORT_SUBJECT\n"
"Status: SUPPORT_STATUS\n"
"Priority: SUPPORT_PRIORITY\n"
"\n"
"Please log into network admin and visit the support page to reply to this "
"ticket, if needed.\n"
"\n"
"Visit: SUPPORT_LINK\n"
"\n"
"==============================================================\n"
" Begin Ticket Message\n"
"==============================================================\n"
"\n"
"SUPPORT_RESPONSE_USER_NAME said:\n"
"\n"
"SUPPORT_MESSAGE\n"
"\n"
"==============================================================\n"
" End Ticket Message\n"
"==============================================================\n"
"\n"
"Thanks"
msgstr ""
#: ../inc/mail-contents.php:489
msgid ""
"\n"
"\n"
"SUPPORT_FETCH_IMAP\n"
"\n"
"Subject: SUPPORT_SUBJECT\n"
"Priority: SUPPORT_PRIORITY\n"
"\n"
"The ticket has been closed.\n"
"\n"
"Ticket URL:\n"
"\tSUPPORT_TICKET_URL"
msgstr ""
#: ../inc/templates/faqs-nav.php:9 ../admin/views/network-faqs.php:2
msgid "Search FAQs"
msgstr ""
#: ../inc/templates/faqs-nav.php:12 ../inc/templates/tickets-nav.php:15
msgid "Filter"
msgstr ""
#: ../inc/templates/faqs-nav.php:15
#, php-format
msgid "%d FAQs"
msgstr ""
#: ../inc/templates/ticket-replies.php:11
msgid "There are no replies yet"
msgstr ""
#: ../inc/templates/ticket-replies.php:16
msgid "Add a Reply"
msgstr ""
#: ../inc/templates/tickets-nav.php:12 ../admin/views/tickets-table-form.php:2
msgid "Search tickets"
msgstr ""
#: ../inc/templates/tickets-nav.php:18
#, php-format
msgid "%d tickets"
msgstr ""
#: ../inc/templates/ticket-reply.php:10
msgid "Staff"
msgstr ""
#: ../inc/templates/ticket-reply.php:23 ../inc/templates/single-ticket.php:28
#: ../admin/inc/class-table-tickets-history.php:104
#: ../admin/views/add-new-ticket.php:25
#: ../admin/views/edit-ticket-history.php:24
msgid "Attachments"
msgstr ""
#: ../inc/templates/ticket-reply.php:26
#, php-format
msgid "Download %s file"
msgstr ""
#: ../inc/templates/single-ticket.php:9
msgid "This ticket is closed"
msgstr ""
#: ../inc/templates/single-ticket.php:31
#, php-format
msgid "Download %s attachment"
msgstr ""
#: ../inc/templates/single-ticket.php:54
#: ../admin/class-parent-support-menu.php:297
msgid "Ticket Details"
msgstr ""
#: ../inc/templates/single-ticket.php:61
msgid "Edit Ticket Details"
msgstr ""
#: ../inc/templates/index-tickets.php:36
#, php-format
msgid "by <strong>%s</strong>"
msgstr ""
#: ../inc/templates/index-tickets.php:38
#, php-format
msgid "Last reply: <a href=\"%s\">%s ago</a>"
msgstr ""
#: ../inc/classes/class-shortcodes.php:41
msgid "Edit Ticket"
msgstr ""
#: ../inc/classes/class-shortcodes.php:76 ../admin/views/add-new-ticket.php:43
#: ../admin/views/edit-ticket-history.php:73
msgid "Add files..."
msgstr ""
#: ../inc/classes/class-shortcodes.php:77
#: ../inc/classes/class-shortcodes.php:78 ../admin/views/add-new-ticket.php:45
#: ../admin/views/add-new-ticket.php:47
#: ../admin/views/edit-ticket-history.php:75
#: ../admin/views/edit-ticket-history.php:77
msgid "Remove file"
msgstr ""
#: ../inc/classes/class-shortcodes.php:79
#, php-format
msgid "Allowed file types: %s"
msgstr ""
#: ../inc/classes/class-settings.php:42
#: ../admin/class-network-support-menu.php:17
msgid "Support"
msgstr ""
#: ../inc/classes/class-ticket.php:150 ../inc/helpers/template.php:458
#: ../admin/class-parent-support-menu.php:386
#: ../admin/class-parent-support-menu.php:411
msgid "Not yet assigned"
msgstr ""
#: ../inc/classes/class-ticket.php:168
msgid "User not found"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-faqs.php:13
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:156
#, php-format
msgid "You must <a href=\"%s\">log in</a> to get support"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-faqs.php:15
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:158
msgid "You don't have enough permissions to get support"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:18
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:18
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:59
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:82
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:95
msgid "Security check error"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:22
msgid "Please, insert a subject for the ticket"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:26
msgid "Please, insert a message for the ticket"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:78
#, php-format
msgid "You must <a href=\"%s\">log in</a> to submit a new ticket"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:80
msgid "You don't have enough permissions to submit a new ticket"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:104
msgid "Submit a new ticket"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:107
#: ../admin/inc/class-table-tickets.php:178
#: ../admin/views/add-new-ticket.php:9
msgid "Subject"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:121
msgid "Are you reporting a ticket for a specific site?"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-submit-ticket-form.php:132
msgid "Submit Ticket"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:87
msgid "The reply message cannot be empty"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:92
#: ../admin/class-parent-support-menu.php:87
#: ../admin/class-parent-support-menu.php:145
#: ../admin/class-parent-support-menu.php:287
#: ../admin/class-parent-support-menu.php:447
msgid "The ticket does not exist"
msgstr ""
#: ../inc/classes/shortcodes/class-shortcode-tickets-index.php:113
msgid "There was an error while processing the form, please try again later"
msgstr ""
#: ../inc/helpers/ticket.php:511
msgid "Ticket title must not be empty."
msgstr ""
#: ../inc/helpers/ticket.php:534 ../inc/helpers/ticket.php:560
msgid "Error inserting the ticket, please try again later."
msgstr ""
#: ../inc/helpers/ticket.php:538
msgid "Message must not be empty."
msgstr ""
#: ../inc/helpers/faq-category.php:120
msgid "Select a category"
msgstr ""
#: ../inc/helpers/template.php:85
msgid "Submit Reply"
msgstr ""
#: ../inc/helpers/template.php:204 ../admin/views/admin-faq.php:27
#: ../admin/views/admin-faq.php:31
msgid "Search"
msgstr ""
#: ../inc/helpers/template.php:231
msgid "« Previous"
msgstr ""
#: ../inc/helpers/template.php:232
msgid "Next »"
msgstr ""
#: ../inc/helpers/template.php:290
msgid "…"
msgstr ""
#: ../inc/helpers/template.php:302
msgid "Pagination"
msgstr ""
#: ../inc/helpers/template.php:326
msgid "1 reply"
msgstr ""
#: ../inc/helpers/template.php:383
msgid "-- Default site --"
msgstr ""
#: ../inc/helpers/template.php:447 ../admin/class-parent-support-menu.php:427
#: ../admin/inc/class-table-faq-categories.php:12
#: ../admin/inc/class-table-tickets.php:181
#: ../admin/inc/class-table-ticket-categories.php:12
#: ../admin/inc/class-table-faqs.php:142 ../admin/views/add-new-ticket.php:11
#: ../admin/views/edit-ticket-history.php:25
msgid "Category"
msgstr ""
#: ../inc/helpers/template.php:451 ../admin/class-parent-support-menu.php:423
#: ../admin/inc/class-table-tickets.php:180
#: ../admin/views/add-new-ticket.php:12
#: ../admin/views/edit-ticket-history.php:26
msgid "Priority"
msgstr ""
#: ../inc/helpers/template.php:455
msgid "Assign to"
msgstr ""
#: ../inc/helpers/template.php:466 ../inc/helpers/template.php:483
msgid "Status:"
msgstr ""
#: ../inc/helpers/template.php:472 ../inc/helpers/template.php:508
msgid "Update"
msgstr ""
#: ../inc/helpers/template.php:481
msgid "Category:"
msgstr ""
#: ../inc/helpers/template.php:482
msgid "Priority:"
msgstr ""
#: ../inc/helpers/template.php:504
msgid "Close ticket"
msgstr ""
#: ../inc/helpers/template.php:522 ../admin/views/add-new-ticket.php:33
msgid "Submit new ticket"
msgstr ""
#: ../inc/helpers/template.php:537 ../admin/views/admin-faq.php:76
msgid "Was this solution helpful?"
msgstr ""
#: ../inc/helpers/template.php:538 ../admin/views/admin-faq.php:77
msgid "Yes"
msgstr ""
#: ../inc/helpers/template.php:539 ../admin/views/admin-faq.php:77
msgid "No"
msgstr ""
#: ../inc/helpers/general.php:37
msgid "-- Select a priority --"
msgstr ""
#: ../inc/helpers/general.php:74
msgid "Select a staff"
msgstr ""
#: ../inc/helpers/ticket-category.php:116
msgid "-- Select a category --"
msgstr ""
#: ../inc/helpers/faq.php:177
msgid "The category does not exist."
msgstr ""
#: ../inc/helpers/faq.php:184
msgid "FAQ title must not be empty."
msgstr ""
#: ../inc/helpers/faq.php:192
msgid "FAQ answer must not be empty."
msgstr ""
#: ../inc/helpers/faq.php:207
msgid "Error inserting the FAQ element, please try again later."
msgstr ""
#: ../inc/integration/pro-sites.php:63 ../inc/integration/pro-sites.php:90
#, php-format
msgid ""
"Need support? <a href=\"%s\" title=\"%s\">Click here to go to your "
"dashboard</a>"
msgstr ""
#: ../inc/integration/pro-sites.php:63 ../inc/integration/pro-sites.php:90
msgid "Go to support in your site dashboard"
msgstr ""
#: ../inc/integration/pro-sites.php:110
msgid "Pro Sites integration"
msgstr ""
#: ../inc/integration/pro-sites.php:111
msgid ""
"Set a Pro Site level for Admin Menus. This options will not affect the "
"Frontend."
msgstr ""
#: ../inc/integration/pro-sites.php:115 ../inc/integration/pro-sites.php:168
#: ../admin/inc/class-table-tickets.php:15
#: ../admin/inc/class-table-ticket-categories.php:35
msgid "Tickets"
msgstr ""
#: ../inc/integration/pro-sites.php:120
msgid ""
"Check and select a minimum Pro Site Level to allow <strong>Support Tickets</"
"strong> in a blog (if unchecked, Support will be available for any blog)"
msgstr ""
#: ../inc/integration/pro-sites.php:126 ../inc/integration/pro-sites.php:144
#: ../inc/integration/pro-sites.php:179 ../inc/integration/pro-sites.php:197
msgid "Minimum Pro Site Level"
msgstr ""
#: ../inc/integration/pro-sites.php:133 ../inc/integration/pro-sites.php:186
#: ../admin/inc/class-table-faq-categories.php:34
#: ../admin/inc/class-table-faqs.php:15
msgid "FAQs"
msgstr ""
#: ../inc/integration/pro-sites.php:138
msgid ""
"Check and select a minimum Pro Site Level to allow <strong>Support FAQ</"
"strong> in a blog (if unchecked, Support FAQ will be available for any blog)"
msgstr ""
#: ../inc/integration/pro-sites.php:163
msgid "Pro Users integration"
msgstr ""
#: ../inc/integration/pro-sites.php:164
msgid ""
"Set a Pro Level for users. A user is pro if it has at least one Pro Site "
"with the specified level."
msgstr ""
#: ../inc/integration/pro-sites.php:173
msgid "Allow <strong>Support Tickets</strong> only for Pro Users"
msgstr ""
#: ../inc/integration/pro-sites.php:191
msgid "Allow <strong>Support FAQs</strong> only for Pro Users"
msgstr ""
#: ../admin/class-network-settings-menu.php:8 ../admin/views/welcome.php:11
msgid "Settings"
msgstr ""
#: ../admin/class-network-settings-menu.php:9
msgid "Support System Settings"
msgstr ""
#: ../admin/class-network-settings-menu.php:68
#: ../admin/class-network-settings-menu.php:77
#: ../admin/class-network-settings-menu.php:86
msgid "-- Select a page --"
msgstr ""
#: ../admin/class-network-settings-menu.php:137
#: ../admin/class-network-settings-menu.php:141
#: ../admin/class-network-settings-menu.php:145
msgid "Create new page"
msgstr ""
#: ../admin/class-network-settings-menu.php:138
#: ../admin/class-network-settings-menu.php:142
#: ../admin/class-network-settings-menu.php:146
msgid "View page"
msgstr ""
#: ../admin/class-network-settings-menu.php:139
msgid ""
"Remember to insert <code>[support-system-tickets-index]</code> shortcode in "
"this page"
msgstr ""
#: ../admin/class-network-settings-menu.php:143
msgid ""
"Remember to insert <code>[support-system-submit-ticket-form]</code> "
"shortcode in this page"
msgstr ""
#: ../admin/class-network-settings-menu.php:147
msgid ""
"Remember to insert <code>[support-system-faqs]</code> shortcode in this page"
msgstr ""
#: ../admin/class-network-settings-menu.php:165
#: ../admin/views/edit-ticket-update-metabox.php:16
msgid "Save changes"
msgstr ""
#: ../admin/class-network-settings-menu.php:216
msgid "Menu name must not be empty"
msgstr ""
#: ../admin/class-network-settings-menu.php:225
msgid "Site name must not be empty"
msgstr ""
#: ../admin/class-network-settings-menu.php:234
msgid "Email must be a valid email"
msgstr ""
#: ../admin/class-network-settings-menu.php:324
msgid "The blog ID does not exist"
msgstr ""
#: ../admin/class-network-settings-menu.php:370 ../model/model.php:433
msgid "General"
msgstr ""
#: ../admin/class-network-settings-menu.php:371
msgid "Front End"
msgstr ""
#: ../admin/class-parent-support-menu.php:44
msgid "Tickets per page"
msgstr ""
#: ../admin/class-parent-support-menu.php:151
msgid "Message cannot be empty"
msgstr ""
#: ../admin/class-parent-support-menu.php:298
#: ../admin/inc/class-table-tickets-history.php:14
msgid "Ticket History"
msgstr ""
#: ../admin/class-parent-support-menu.php:301
msgid "Update ticket"
msgstr ""
#: ../admin/class-parent-support-menu.php:307
msgid "This ticket has been closed"
msgstr ""
#: ../admin/class-parent-support-menu.php:332
#: ../admin/inc/class-table-tickets.php:148
msgid "Unknown"
msgstr ""
#: ../admin/class-parent-support-menu.php:349
msgid "Current Status"
msgstr ""
#: ../admin/class-parent-support-menu.php:353
msgid "Created On (GMT)"
msgstr ""
#: ../admin/class-parent-support-menu.php:357
msgid "Reporting User"
msgstr ""
#: ../admin/class-parent-support-menu.php:361
msgid "Last Reply From"
msgstr ""
#: ../admin/class-parent-support-menu.php:365
msgid "Last Updated (GMT)"
msgstr ""
#: ../admin/class-parent-support-menu.php:369
msgid "Submitted from"
msgstr ""
#: ../admin/class-parent-support-menu.php:419
msgid "Staff Representative"
msgstr ""
#: ../admin/class-parent-support-menu.php:434
msgid "Ticket closed"
msgstr ""
#: ../admin/class-network-faq-categories-menu.php:8
#: ../admin/class-network-faq-categories-menu.php:9
#: ../admin/views/admin-faq.php:24
msgid "FAQ Categories"
msgstr ""
#: ../admin/class-network-faq-categories-menu.php:22
#: ../admin/class-network-ticket-categories-menu.php:22
#, php-format
msgid "Edit %s"
msgstr ""
#: ../admin/class-network-faq-categories-menu.php:56
#: ../admin/class-network-ticket-categories-menu.php:55
msgid "Category name must not be empty"
msgstr ""
#: ../admin/class-network-faq-categories-menu.php:86
#: ../admin/class-network-ticket-categories-menu.php:91
msgid "The category does not exist"
msgstr ""
#: ../admin/class-admin-faqs-menu.php:10 ../admin/inc/class-table-faqs.php:14
msgid "FAQ"
msgstr ""
#: ../admin/class-admin-faqs-menu.php:11
msgid "Frequently Asked Questions"
msgstr ""
#: ../admin/class-network-welcome-menu.php:6 ../admin/views/welcome.php:2
#, php-format
msgid "Welcome to Support System %s"
msgstr ""
#: ../admin/class-network-ticket-categories-menu.php:8
#: ../admin/class-network-ticket-categories-menu.php:9
msgid "Ticket Categories"
msgstr ""
#: ../admin/class-network-ticket-categories-menu.php:107
#: ../admin/class-network-ticket-categories-menu.php:133
#: ../admin/inc/class-table-ticket-categories.php:104
msgid "None"
msgstr ""
#: ../admin/class-network-support-menu.php:19
#, php-format
msgid "%d unviewed tickets"
msgstr ""
#: ../admin/class-network-support-menu.php:23
msgid "Support Ticket Management System"
msgstr ""
#: ../admin/class-admin-support-menu.php:41
#: ../admin/class-admin-support-menu.php:45
msgid "Add new ticket"
msgstr ""
#: ../admin/class-admin-support-menu.php:111
msgid "Ticket message must not be empty"
msgstr ""
#: ../admin/class-admin-support-menu.php:117
msgid "Ticket subject must not be empty"
msgstr ""
#: ../admin/class-admin-support-menu.php:123
#: ../admin/class-network-faqs-menu.php:213
#: ../admin/class-network-faqs-menu.php:250
msgid "Selected category is not a valid one"
msgstr ""
#: ../admin/class-network-faqs-menu.php:18
#: ../admin/class-network-faqs-menu.php:19
msgid "FAQ Manager"
msgstr ""
#: ../admin/class-network-faqs-menu.php:50
#: ../admin/class-network-faqs-menu.php:55
msgid "Add new FAQ"
msgstr ""
#: ../admin/class-network-faqs-menu.php:72
msgid "The FAQ does not exist"
msgstr ""
#: ../admin/class-network-faqs-menu.php:162
msgid "FAQs per page"
msgstr ""
#: ../admin/class-network-faqs-menu.php:201
#: ../admin/class-network-faqs-menu.php:238
msgid "FAQ answer must not be empty"
msgstr ""
#: ../admin/class-network-faqs-menu.php:207
#: ../admin/class-network-faqs-menu.php:244
msgid "FAQ question must not be empty"
msgstr ""
#: ../admin/inc/tinymce-shortcodes-i18n.php:6
msgid "Tickets list"
msgstr ""
#: ../admin/inc/tinymce-shortcodes-i18n.php:7
#: ../admin/inc/tinymce-shortcodes-i18n.php:8
msgid "Submit ticket form"
msgstr ""
#: ../admin/inc/tinymce-shortcodes-i18n.php:9
msgid "Display site selectbox"
msgstr ""
#: ../admin/inc/tinymce-shortcodes-i18n.php:10
msgid "Display category selectbox"
msgstr ""
#: ../admin/inc/tinymce-shortcodes-i18n.php:11
msgid "Display priority selectbox"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:13
#: ../admin/inc/class-table-ticket-categories.php:13
msgid "Categories"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:32
#: ../admin/inc/class-table-ticket-categories.php:32
msgid "ID"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:33
#: ../admin/inc/class-table-ticket-categories.php:33
msgid "Name"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:90
#: ../admin/inc/class-table-tickets.php:111
#: ../admin/inc/class-table-ticket-categories.php:87
#, php-format
msgid "<a href=\"%s\">Edit</a>"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:94
#: ../admin/inc/class-table-faq-categories.php:102
msgid "Edit faq category"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:94
#: ../admin/inc/class-table-ticket-categories.php:91
msgid "[Default category]"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:98
#: ../admin/inc/class-table-ticket-categories.php:95
#, php-format
msgid "<a href=\"%s\">Delete</a>"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:99
#: ../admin/inc/class-table-ticket-categories.php:96
#, php-format
msgid "<a href=\"%s\">Set as default</a>"
msgstr ""
#: ../admin/inc/class-table-faq-categories.php:109
#: ../admin/inc/class-table-tickets.php:237
#: ../admin/inc/class-table-ticket-categories.php:118
#: ../admin/inc/class-table-faqs.php:172
msgid "Delete"
msgstr ""
#: ../admin/inc/class-table-tickets-history.php:15
msgid "Tickets History"
msgstr ""
#: ../admin/inc/class-table-tickets-history.php:37
msgid "Author"
msgstr ""
#: ../admin/inc/class-table-tickets-history.php:38
msgid "Ticket Message/Reply"
msgstr ""
#: ../admin/inc/class-table-tickets-history.php:87
msgid "Create a FAQ from this response"
msgstr ""
#: ../admin/inc/class-table-tickets-history.php:88
msgid "Create a FAQ"
msgstr ""
#: ../admin/inc/class-table-tickets-history.php:97
#, php-format
msgid "Sent on %s"
msgstr ""
#: ../admin/inc/class-table-tickets-history.php:107
msgid "Download file"
msgstr ""
#: ../admin/inc/class-table-tickets.php:14
msgid "Ticket"
msgstr ""
#: ../admin/inc/class-table-tickets.php:112
#, php-format
msgid "<a href=\"%s\">Delete ticket</a>"
msgstr ""
#: ../admin/inc/class-table-tickets.php:116
#, php-format
msgid "<a href=\"%s\" class=\"open-ticket\">Open ticket</a>"
msgstr ""
#: ../admin/inc/class-table-tickets.php:119
#, php-format
msgid "<a href=\"%s\" class=\"close-ticket\">Close ticket</a>"
msgstr ""
#: ../admin/inc/class-table-tickets.php:177
msgid "Ticket ID"
msgstr ""
#: ../admin/inc/class-table-tickets.php:179
msgid "Status"
msgstr ""
#: ../admin/inc/class-table-tickets.php:182
msgid "Staff Member"
msgstr ""
#: ../admin/inc/class-table-tickets.php:183
msgid "Submitted From"
msgstr ""
#: ../admin/inc/class-table-tickets.php:184
msgid "Replies no."
msgstr ""
#: ../admin/inc/class-table-tickets.php:185
msgid "Last updated (GMT)"
msgstr ""
#: ../admin/inc/class-table-tickets.php:211
#: ../admin/inc/class-table-faqs.php:153
msgid "View all categories"
msgstr ""
#: ../admin/inc/class-table-tickets.php:216
msgid "All priorities"
msgstr ""
#: ../admin/inc/class-table-tickets.php:240
msgid "Open"
msgstr ""
#: ../admin/inc/class-table-tickets.php:243
msgid "Close"
msgstr ""
#: ../admin/inc/class-table-ticket-categories.php:34
#: ../admin/views/network-ticket-categories.php:28
#: ../admin/views/edit-ticket-category.php:10
msgid "Assign to user"
msgstr ""
#: ../admin/inc/class-table-ticket-categories.php:91
#: ../admin/inc/class-table-ticket-categories.php:99
msgid "Edit ticket category"
msgstr ""
#: ../admin/inc/class-table-faqs.php:56
#, php-format
msgid "<a href=\"%s\">Edit FAQ</a>"
msgstr ""
#: ../admin/inc/class-table-faqs.php:57
#, php-format
msgid "<a href=\"%s\">Delete FAQ</a>"
msgstr ""
#: ../admin/inc/class-table-faqs.php:140
msgid "Question ID"
msgstr ""
#: ../admin/inc/class-table-faqs.php:141
msgid "Question"
msgstr ""
#: ../admin/inc/class-table-faqs.php:143
msgid "Think is helpful"
msgstr ""
#: ../admin/inc/class-table-faqs.php:144
msgid "Think is not helpful"
msgstr ""
#: ../admin/views/network-settings-tabs.php:9
msgid "Settings updated"
msgstr ""
#: ../admin/views/network-ticket-categories.php:2
#: ../admin/views/network-faq-categories.php:2
msgid "Category added"
msgstr ""
#: ../admin/views/network-ticket-categories.php:19
#: ../admin/views/network-faq-categories.php:21
msgid "Add new category"
msgstr ""
#: ../admin/views/network-ticket-categories.php:23
#: ../admin/views/network-faq-categories.php:25
msgid "Category Name"
msgstr ""
#: ../admin/views/network-ticket-categories.php:25
msgid "The name is used to identify the category to which tickets relate"
msgstr ""
#: ../admin/views/network-ticket-categories.php:30
msgid "Any new opened ticket with this category will be assigned to this user"
msgstr ""
#: ../admin/views/network-ticket-categories.php:32
#: ../admin/views/network-faq-categories.php:29
msgid "Add New Category"
msgstr ""
#: ../admin/views/add-new-ticket.php:5
msgid "* All fields are required."
msgstr ""
#: ../admin/views/add-new-ticket.php:8
msgid "(max: 100 characters)"
msgstr ""
#: ../admin/views/add-new-ticket.php:21
msgid "Problem description"
msgstr ""
#: ../admin/views/edit-ticket-history.php:11
msgid "Insert new Reply"
msgstr ""
#: ../admin/views/edit-ticket-history.php:13
msgid ""
"Please provide as much information as possible, so that the user can "
"understand the solution/request."
msgstr ""
#: ../admin/views/edit-ticket-history.php:33
msgid "Keep Responsibility For This Ticket"
msgstr ""
#: ../admin/views/edit-ticket-history.php:34
msgid "Give Up Responsibility To Allow Another Admin To Accept"
msgstr ""
#: ../admin/views/edit-ticket-history.php:36
msgid "Accept Responsibility For This Ticket"
msgstr ""
#: ../admin/views/edit-ticket-history.php:37
msgid "Keep ticket unassigned"
msgstr ""
#: ../admin/views/edit-ticket-history.php:39
msgid "Keep Current Admin, And Just Help Out With A Reply"
msgstr ""
#: ../admin/views/edit-ticket-history.php:43
msgid "Ticket Responsibility"
msgstr ""
#: ../admin/views/edit-ticket-history.php:51
msgid "Yes, close this ticket."
msgstr ""
#: ../admin/views/edit-ticket-history.php:53
msgid "Once a ticket is closed, users can no longer reply to (or update) it."
msgstr ""
#: ../admin/views/edit-ticket-history.php:54
msgid "Close Ticket?"
msgstr ""
#: ../admin/views/edit-ticket-history.php:61
msgid "Add reply"
msgstr ""
#: ../admin/views/welcome.php:5
msgid "Thanks for installing Support System!"
msgstr ""
#: ../admin/views/welcome.php:8
#, php-format
msgid "Version %s"
msgstr ""
#: ../admin/views/welcome.php:12
msgid "More info"
msgstr ""
#: ../admin/views/welcome.php:18
msgid "FAQs in Frontend are finally here!"
msgstr ""
#: ../admin/views/welcome.php:26
#, php-format
msgid ""
"Support System comes now with options to display a FAQ in your site. As we "
"did with tickets, FAQs are rendered using <a href=\"%s\">Foundation 5</a>."
msgstr ""
#: ../admin/views/welcome.php:27
msgid ""
"You can manage your FAQs from admin, as usual. Users will still have access "
"to FAQs through an admin menu unless you want to deactivate that menu in "
"Settings"
msgstr ""
#: ../admin/views/welcome.php:28
msgid ""
"FAQs system comes with <strong>Pro Sites</strong> integration. Allow any "
"kind of Pro User with any level assigned to see your FAQs!"
msgstr ""
#: ../admin/views/welcome.php:40
msgid "Changes in admin styles"
msgstr ""
#: ../admin/views/welcome.php:42
msgid ""
"We did it again. Support System 2.1 comes with many little (and bigger) "
"improvements in admin. We have remade the Edit Ticket Screen thinking on "
"usability, now you will be able to manage your tickets in a single page."
msgstr ""
#: ../admin/views/welcome.php:45
msgid "Widgets in Frontend Tickets"
msgstr ""
#: ../admin/views/welcome.php:47
msgid ""
"Manage the ticket status, category, priority and staff assignment from the "
"front. Support System Widgets (They are not WordPress Widgets yet but we are "
"on the way), allows to manage tickets easily and makes everything beautiful."
msgstr ""
#: ../admin/views/welcome.php:50
msgid "More speed!"
msgstr ""
#: ../admin/views/welcome.php:51
msgid ""
"Cache system has been reviewed, Support System now makes less queries and it "
"behaves faster than ever!"
msgstr ""
#: ../admin/views/welcome.php:59
msgid "Go to Settings"
msgstr ""
#: ../admin/views/admin-faq.php:58
msgid "Click to toggle"
msgstr ""
#: ../admin/views/network-tickets.php:10
msgid "Are you sure you want to delete this ticket?"
msgstr ""
#: ../admin/views/edit-ticket-category.php:2
#: ../admin/views/edit-faq-category.php:2
#: ../admin/views/network-faq-categories.php:4
msgid "Category updated"
msgstr ""
#: ../admin/views/edit-ticket-category.php:9
#: ../admin/views/edit-faq-category.php:9
msgid "Category name"
msgstr ""
#: ../admin/views/edit-faq.php:9 ../admin/views/add-new-faq.php:9
msgid "FAQ Category"
msgstr ""
#: ../admin/views/edit-faq.php:20
msgid "Update FAQ"
msgstr ""
#: ../admin/views/edit-faq.php:21 ../admin/views/add-new-faq.php:20
msgid "Back to FAQs list"
msgstr ""
#: ../admin/views/network-settings-general.php:15
msgid "Change the text of the 'Support' menu item to anything you need."
msgstr ""
#: ../admin/views/network-settings-general.php:17
msgid "Support menu name"
msgstr ""
#: ../admin/views/network-settings-general.php:22
msgid "Support mail from name."
msgstr ""
#: ../admin/views/network-settings-general.php:24
msgid "Support from name"
msgstr ""
#: ../admin/views/network-settings-general.php:29
msgid "Support mail from address."
msgstr ""
#: ../admin/views/network-settings-general.php:31
msgid "Support from e-mail"
msgstr ""
#: ../admin/views/network-settings-general.php:36
msgid ""
"If the ticket is not assigned to any staff member, This will be the "
"Administrator who receives all emails with any updates about the ticket"
msgstr ""
#: ../admin/views/network-settings-general.php:37
msgid "Main Administrator"
msgstr ""
#: ../admin/views/network-settings-general.php:40
msgid "Permissions Settings"
msgstr ""
#: ../admin/views/network-settings-general.php:51
msgid "User roles that can open/see tickets."
msgstr ""
#: ../admin/views/network-settings-general.php:61
msgid ""
"User roles that can see the FAQs <span class=\"description\">(uncheck all if "
"you want to disable this feature)</span>"
msgstr ""
#: ../admin/views/network-settings-general.php:66
msgid "Privacy Settings"
msgstr ""
#: ../admin/views/network-settings-general.php:74
msgid "Privacy"
msgstr ""
#: ../admin/views/ticket-status-links.php:2
msgid "All"
msgstr ""
#: ../admin/views/ticket-status-links.php:3
msgid "Opened"
msgstr ""
#: ../admin/views/network-faq-categories.php:27
msgid "The name is used to identify the category to which FAQs relate"
msgstr ""
#: ../admin/views/network-settings-front.php:14
msgid "Activate Front End"
msgstr ""
#: ../admin/views/network-settings-front.php:22
msgid "Use Support System styles"
msgstr ""
#: ../admin/views/network-settings-front.php:27
msgid ""
"Support System allows to display tickets in the front in one of your sites..."
msgstr ""
#: ../admin/views/network-settings-front.php:28
msgid "Blog ID"
msgstr ""
#: ../admin/views/network-settings-front.php:32
msgid "Support Page"
msgstr ""
#: ../admin/views/network-settings-front.php:33
msgid "Submit new ticket Page"
msgstr ""
#: ../admin/views/network-settings-front.php:34
msgid "FAQs Page"
msgstr ""
#: ../admin/views/add-new-faq.php:19
msgid "Submit new FAQ"
msgstr ""
#: ../model/model.php:402
msgid "General questions"
msgstr ""